If you are unsatisfied with your order, contact us within 7 days of receipt. Returns must be unused, in original packaging, and shipped at the customer’s expense. Refunds may be partial based on condition and associated fees. For undelivered packages due to customer error or refusal, reshipment fees will apply or partial refunds will be issued. Products held by customs are the responsibility of the customer; refunds will be issued only if items are returned in original condition.